Data Protection Policy: website, mobile app and related mobiles services
The headquarters of Terre des Hommes Suisse (“TdH Suisse”) is located at Chemin du Pré-Picot 3, 1223 Cologny-Geneva, Switzerland, and our Services have been developed by Digitalicious Sàrl, located at Chemin des Râches 9, 1965 Savièse, Switzerland and GiveXpert / CarisInfo, located at Avenue Ernest-Hentsch 11, 1207 Geneva, Switzerland.If you reside in the European Economic Area (“EEA”), TdH Suisse is the data controller of your personal data for the purposes of the EEA Data Protection Act.
We collect information that you voluntarily provide to us when you use our website, for example when you submit a contact form or register for our newsletter. This information may include your name, e-mail address and any other details you choose to provide. In addition, we automatically collect certain information when you browse our site, such as your IP address, the type of browser you use, the pages you visit and access times.
When you submit a form on our website, or subscribe to a newsletter, we collect the information you provide. We use this information to respond to your request, and we may also use it to contact you in the future with information we think may be of interest to you. If you do not wish to receive such messages, you will have the opportunity to unsubscribe at any time.
We use “cookies” on our website to analyse how our website is used, for example by using Google Analytics.
Changes to this policy
We collect information about you (“Personal Data”), including information that directly or
indirectly identifies you, if you or your other members choose to share it with TdH Suisse. We
receive information in a variety of ways, including when you track, complete or upload activities
using the Services. We also collect information about how you use the Services. You also have
several opportunities to share information about you, your friends and your activities with us.
For example: Information about your account, profile, activity and usage
We collect basic account information such as your name, date of birth, gender, email address,
phone number, language preference, username and password, or other information that may
be used to identify or contact you in connection with accessing and using our Services.
Information about your profile, activities and usage is collected when you choose to upload a
photo, activity (including date, time and geolocation information), post or join a challenge or
event, or otherwise use the Services.
We collect and process geolocation information when you register and use the Services. We
do not track your device’s location when you are not using TdH Suisse, however, in order to
provide essential Services, we must track your device’s location when you are using TdH
Suisse. If you wish to stop tracking your device’s location, you can do so at any time by
changing your device settings.
We collect information from the photos, posts, comments, and other content you share on the
Services, including when you participate in challenges and events.
Donation forms and financial transactions
No financial transactions are made through our Services.
Emails sent to sponsors contain a link to a donation form attached to the participant’s page.
The tool to create this donation form is provided by our provider GiveXpert / CarisInfo, located
at Avenue Ernest-Hentsch 11, 1207 Geneva, Switzerland. Payments are made via the Payzen
payment management solution, provided by GiveXpert.
GiveXpert certifies that it is compliant with European RGPD standards.
For more information, visit https://www.givexpert.com/.
measure traffic and usage of the Services and their features.
If you do not wish to have cookies stored on your electronic device, you must set your Internet
you consent to the collection and processing of the data collected. Use of the Services or some
of its features may be impaired or not function at all.
We may collect information about you through third parties, for example, when we collect your
feedback in surveys. We may also collect information about you from other members, for example, when they
sponsor or support you.
Use of information
We use the collected data transmitted to us for the purposes stated at the time of their
collection, in particular for the realization of our activities and our mission. In particular, we use
this data for the dissemination of targeted information about our activities, our financial support, including support for our projects and actions, for analysis, as well as for the subscription to TdH Suisse news by electronic means. Specifically, we use the information we collect and receive as described below.
For the provision of the Services
We use the information we collect and receive in the course of providing the Services, including
to provide you with the ability to do the following, among other things:
• Record your activities and performance.
• Update your progress.
• Share your Walks or any other event you have done.
For example, to ask for support.
Subject to your privacy controls, your information, including elements of your profile,
username, photos and videos, activities, relatives or sponsors will be shared on TdH Suisse
to enable you to participate in the Services, for example to post your participation in a challenge
To personalize your experience
We use the information we collect about you, your sponsors and your activities to personalize
your experience. For example, we may suggest challenges or events that you might be
interested in, or new features to try.
To protect you and the Services
We use the information we collect to protect our members, enforce our Terms of Service and
promote safety. For example, we locate and remove content that violates our Terms, such as
hate speech or spam, and we suspend or terminate accounts that share such content.
To improve our Services
We also use the information we collect to help us analyze, develop and improve our Services.
To communicate with you
We use the information we collect to assist you in responding to your requests and comments.
We may also use the information we collect to promote the Services, activities and events on
TdH Suisse. This includes push communications, if you have not indicated that you do not
wish to receive such messages and notifications.
We also share personal information, in accordance with your preferences, to the extent
necessary to manage our mission and provide the Services and when legally required, as
We do not share your Personal Information with any third parties, except for our partners
and/or contractors who provide services to TdH Suisse to support, enhance, promote and
secure the Services, process and manage donations or for other humanitarian purposes.
These service providers only have access to the information necessary to perform these
limited functions on our behalf and have an obligation to protect and secure your information.
We may share certain data, anonymized, with certain sponsors and at their request: number
of participants in a challenge, challenge, or any other event and breakdown by gender, age,
or location in particular.
When you join the TdH Suisse community, your profile and activities are private. However,
some of the content you share may be visible. For example, your photos, videos and activities
can be viewed by other TdH Suisse members.
Sharing of activities
We share your information with other TdH Suisse members and the general public in
accordance with your privacy controls. You may also share your activities with your contacts
via email or in social media applications such as Facebook, Instagram and Twitter. If you link
your TdH Suisse account to other social networks and share your activities, they will be visible
on these third-party platforms, including your location information. You should exercise caution
when sharing information via third parties and should carefully review the privacy practices of
these third parties.
Third party sites
not apply to those other third-party websites or to the practices of other companies or
individuals that TdH Suisse does not control. You should inform yourself about and review the
privacy policies of the third-party websites you visit, which govern the collection and use of
your Personal Information when you visit them.
Affiliates of our organization
We may share your information with affiliated organizations under common control with us,
Suisse is involved in a merger, reorganization, dissolution or other similar transaction, we may
share or transfer your information as part of that transaction.
We may retain and share your information with third parties, including law enforcement
agencies, public or governmental agencies, or individual complainants, inside or outside your
country of residence, if we determine that such disclosure is reasonably necessary to comply
with the law, including responding to court orders, warrants, subpoenas, or other legal or
regulatory process. We may also retain or disclose your information if we determine that it is
reasonably necessary or appropriate to prevent a person’s death or serious injury, for national
security or other matters of public importance, to prevent or detect violations of our Terms of
Service or fraud or abuse against TdH Suisse or its members, or to protect our operations or
property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
Protection of information
We take several steps to protect the collection, transmission and storage of the data we collect.
We use reasonable safeguards to ensure the security of your information, depending on its
You can manage your privacy preferences at any time by changing your device settings
Setting up notification and email preferences
You can manage the notifications you choose to receive at any time by changing your device
You can choose to receive certain e-mails relating to news from TdH Suisse. You may also
unsubscribe by following the instructions provided at the bottom of TdH Suisse emails. Any
or the Terms of Service, etc.) generally does not offer an unsubscribe option, as such email is
necessary to provide the Services you have requested.
Updating account information
You may correct, change, or update your profile or account information at any time by editing
this information in your account settings. If you need additional help correcting inaccurate
information, please contact us at: email@example.com.
Deleting information or account and downloading data
You may delete your account or download your data. If you make a deletion request, we will
permanently and irreversibly delete your personal data from our systems, including backups.
Once deleted, your data, including your account, activities, and participation in challenges or
events cannot be restored. In addition, we may retain information when deletion requests are
made to comply with the law and take other actions required by law. Note that content you
have shared with others such as photos or videos, or that others have copied, may also remain
visible after your account or specific profile information is deleted. Your public profile may be
displayed in search engine results until the search engine refreshes its cache.
We also offer you the ability to delete individual activities that you have posted without deleting
your account. Once deleted, these activities may remain on our systems until you delete your
Access and rectification rights
In accordance with the Swiss Data Protection Act and the European Regulation, you can object
to the use of your personal data or request access to your data by contacting us at:
Applicable law and jurisdiction
exclusive jurisdiction over any dispute arising from the interpretation and execution of this
The majority of the personal data collected is hosted in Switzerland or, in the event that we
have an external partner that needs to process your data, within the EEA. By submitting this
data to us, you specifically agree to this transfer.
Your data is kept for the time strictly necessary to achieve the above-mentioned purposes and
in accordance with the relevant legal recommendations.
discretion. We will notify you of any material changes to the Terms, a service or any other
feature of the Services. By continuing to access or use the Services after we have notified you
effect at the time of collection and use of the data will govern.
Support and questions
firstname.lastname@example.org or by mail at the address below:
Terre des Hommes Suisse
Chemin du Pré-Picot 3